Our Policies

FAQ

1. What is I AM BIOME  all about?

I AM BIOME is dedicated to providing high-quality, evidence-based synbiotic products—combining probiotics, prebiotics, and postbiotics—in personalized formulations. We offer both topical and oral synbiotic products that are affordable, effective, and customizable to meet individual health and wellness needs.

2. How can I place an order?

Simply browse our store, add your favorite items to the cart, and proceed to checkout. We offer secure payment options for a smooth shopping experience.

3. Do you offer international shipping?

No, we currently ship only within the United States. We hope to expand internationally in the future!

4. What is your return policy?

We want you to be happy with your purchase. If you’re not satisfied, you can return your item within 10 days. Please refer to our Returns & Refunds page for more information.

5. How can I contact customer support?

You can reach us at [your support email] or through our Contact Us page. Our team is happy to assist you!